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Our October Round-Up for those working with Older People

The October edition of Neighbours Know How is out now. This month leads with Pension Credit Week of Action. Up to 910,000 households entitled to Pension Credit are not claiming it — and East End Community Foundation’s independent evaluation, just published, shows the scale of the problem locally. Their programme has secured more than £2.5…

Neighbours in the Know – October 2026

Our October newsletter is out. It’s packed with free local events, money you might be missing out on, a scam to watch for, and our monthly word search. This is our large print edition, so it’s easy to read on paper or on screen. Please download it, print it, and pass it on to anyone…

What our befriendees told us: THFN Impact Survey 2026

This summer, 61 of the people we support told us what difference THFN makes to their lives. Most of them talked it through with our staff during visits and calls. That’s the only realistic way to hear from people who are housebound, have limited sight, or don’t read English. An update to our earlier findings.…

Neighbours in the Know – September 2026

Our September newsletter is out now, in large print, and free to read, download and share. It opens with an update on the Beacon data incident. The Information Commissioner’s Office has reviewed it and closed its case. Beacon never held anyone’s bank or card details. We are keeping a close eye on developments and will…

Neighbours Know How — August 2026 edition out now

The August edition of our bulletin for professionals working with older people is out. August was busier than usual in policy. The social care commission was put on a faster timetable, a major study on loneliness was published, and older LGBTQ+ people were looked at properly in national data for the first time. We’ve rounded…

Neighbours in the Know – August 2026

Our latest newsletter is out. The front page has an important message from all of us about a problem with one of our computer systems, so please take a moment to read it. You do not need to do anything. Inside you’ll also find our guide to spotting online scams, the dates and money worth…

“THFN saves lives” — what the people we befriend told us

Earlier this year we asked the older people we befriend across Tower Hamlets a simple question: what difference does THFN make to your life?

Neighbours in the Know — July 2026 issue out now

The July issue of our newsletter for older residents is here — and this one was written by you, in a sense.

URGENT –  Red heat alert advice for vulnerable older adults

A red heat alert is in place this Wednesday and Thursday — and this kind of heat is no joke for older or housebound neighbours.